Refund and Return Policy

1. Size Exchanges (Wrong Fit)

  • If your item does not fit, you may return it within 30 days of delivery.

  • We will exchange the exact same product in different measurements for 40% off the original price at the time of purchase.

  • If the same product is no longer in stock, we will provide a different product of equal or higher value at 40% off.

  • The original item must be returned in unused, unworn condition with tags attached.

  • Customers are responsible for return shipping costs.

  • If you prefer, you may also use a local tailor for minor adjustments (typically $10–$50 depending on the work needed).

2. Damaged or Incorrect Orders

  • If you receive an item that is damaged or incorrect due to our error, we will cover all costs for a replacement or full refund.

  • Claims must be submitted within 72 hours of delivery with photo or video proof.

3. Final Sale Items

Custom drops, collabs, color-ways, and clearance items are final sale and not eligible for exchange.

4. How to Start an Exchange or Claim

  1. Email us at support@starstruckofficial.comwith your order number and details of the issue.

  2. For damaged/incorrect items, please include photos or video proof.

  3. We’ll confirm eligibility and provide return instructions.

  4. Once we receive and inspect the returned item, we’ll either issue your discount code (for size exchanges) or process your replacement/refund (for damaged/incorrect items).

Have a blessed day!